FAQ

Do you offer free shipping?

Yes. Standard shipping to the U.S. is free ($0 at checkout). No surprise Standard shipping fees. Express options may be available for an extra fee when offered.

Where do you ship?

We primarily ship within the United States. Available destinations appear at checkout.

How long does shipping take?

Most U.S. orders arrive about 5–15 business days after processing. See our Shipping Policy.

How do I track my order?

Email spgdsllc@gmail.com with your order number and we will help you track it. U.S. Standard shipping is free; most orders arrive about 5–15 business days after processing via our shipping partners. See our Shipping Policy.

Are these official brand-name products?

SPARKY'S GOODS products are value-focused accessories for everyday gaming and office use. Product titles and photos describe what you receive.

Do keyboards and mice need drivers?

Most wired and 2.4GHz wireless combos are plug-and-play on Windows. Check each product page for details.

Can I cancel or change my order?

Contact us ASAP with your order number. If it has not shipped, we will do our best to update or cancel it.

How do returns work?

You have 30 days from delivery to return new products or slightly used defective products. See our Refund & Returns Policy.

How do I contact support?

Contact page or email spgdsllc@gmail.com.

Want a quick buyer guide?
Read How to pick a keyboard (membrane vs mechanical, Blue/Brown/Red switches) or Desk setup basics (keyboard + mouse + pad).